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Terms and Conditions

Effective Date: 11/10/2023

These terms and conditions (“Terms”) govern the relationship between Madondo Health Care (“the Company”) and individuals or clients (“Client” or “Clients”) engaging our non-medical home care services. By using our services, Clients agree to comply with these Terms.

1. Services

1.1 The Company provides non-medical home care services, including but not limited to companionship, assistance with daily living activities, and support for the well-being of the Client.

1.2 Services will be provided as outlined in the Care Plan, which is mutually agreed upon by the Client and the Company.

2. Client Rights and Responsibilities

2.1 Clients have the right to respectful and compassionate care, provided in a safe and secure environment.

2.2 Clients must provide accurate and complete information regarding their needs and health conditions.

2.3 Clients are responsible for their own safety, the safety of the Company’s employees, and any visitors to the Client’s home.

3. Scheduling and Billing

3.1 Services are scheduled according to the Care Plan, and clients will be billed accordingly.

3.2 The Company reserves the right to adjust schedules and billing rates, with notice, as necessary to ensure quality service.

4. Confidentiality and Privacy

4.1 The Company is committed to safeguarding the privacy of client information and will adhere to its Privacy Policy.

5. Termination of Services

5.1 Either party may terminate services with a written notice of [number] days. The Client is responsible for any fees accrued up to the termination date.

6. Liability and Indemnification

6.1 The Company is not responsible for any injuries, damages, or losses occurring during the provision of services, except in cases of negligence.

7. Changes to Terms

7.1 The Company reserves the right to amend these Terms at any time. Clients will be notified of changes.

8. Governing Law

8.1 These Terms are governed by the laws of [Your Jurisdiction], and any disputes shall be resolved in accordance with these laws.

9. Contact Information

Get our contact information here

By engaging our services, you acknowledge and agree to these Terms. If you do not agree, please refrain from using our services. For inquiries or to request a copy of the full Terms and Conditions, please contact us at the above information.